Privacy Policy

This Privacy Policy describes how localseoteam ("we", "us", or "our") collects, uses, and protects information you provide when using localseoteam.com.

1. Data Controller

localseoteam, Pfadstrasse 10, 71069 Sindelfingen, Germany. Email: hello@localseoteam.com. Phone: +49 7031 419 143.

2. Information We Collect

We collect information you submit directly through our contact form and checkout process, including your name, email address, phone number, country, and any message you provide. We also collect standard server access logs including IP addresses, browser type, and pages visited. We do not collect payment card details directly; these are handled exclusively by Stripe.

3. Legal Basis for Processing

We process your data on the basis of contractual necessity when you purchase a service, legitimate interest when you contact us for information, and consent for any optional marketing communications. Our legal basis complies with the EU General Data Protection Regulation (GDPR) and the Bundesdatenschutzgesetz (BDSG).

4. How We Use Your Information

• To respond to enquiries and provide the services you have purchased
• To process payments through Stripe
• To send project updates and reports related to your engagement
• To comply with legal obligations

5. Data Sharing

We share data with Stripe Inc. for payment processing. Stripe's privacy policy is available at stripe.com/privacy. We do not sell personal data to third parties. We may disclose data if required by law or court order.

6. Data Retention

We retain contact and order data for up to 10 years for accounting and tax compliance purposes as required by German law (Abgabenordnung). You may request deletion of data not subject to legal retention requirements.

7. Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict, and port your personal data. You may also object to processing and withdraw consent at any time. To exercise these rights, contact hello@localseoteam.com.

8. Cookies

We use a session cookie for language preference and localStorage for cookie consent status. No third-party tracking cookies are set without consent. See our Cookie Policy for details.

9. Security

We implement appropriate technical and organisational measures to protect your data. Our website uses HTTPS encryption. Payment processing is handled by Stripe, which is PCI DSS compliant.

10. Contact

For privacy enquiries, contact: hello@localseoteam.com or write to us at Pfadstrasse 10, 71069 Sindelfingen, Germany.